What F21 Actually Means
The F21 fault code on Whirlpool front-load washers is a drain time error. The machine's control board runs an 8-minute timer the moment a drain cycle begins. If water level sensors still detect water in the drum when that timer expires, the board triggers F21, pauses the cycle, and locks the door.
The code itself is not a diagnosis — it tells you the effect (slow or failed draining), not the specific cause. That's what this guide is for. The causes range from trivially simple to genuinely expensive, so working through them in order of likelihood saves you money and time.
F21 appears on Whirlpool front-load models including the WFW series (WFW72HEDW, WFW75HEFW, WFW87HEDC), Duet series models, and on Maytag washers built on the same platform. If you own a Maytag MHW series, this guide applies to you too.
Causes Ranked by Likelihood
Below is every known cause of F21, ranked from most to least common based on technician service data. Work through them in this order.
| Cause | Likelihood | DIY? | Est. Parts Cost | Time Required |
|---|---|---|---|---|
| Clogged drain filter / pump filter | ★★★ High | Yes | $0 | 10–15 min |
| Kinked or clogged drain hose | ★★★ High | Yes | $0–$25 | 15–20 min |
| Drain hose standpipe too deep | ★★ Medium | Yes | $0 | 5 min |
| Failed drain pump motor | ★★ Medium | Yes (with tools) | $45–$95 | 45–60 min |
| Faulty water level pressure sensor | ★ Low | Partial | $20–$45 | 30 min |
| Control board failure | ★ Low | No — call tech | $150–$280 | — |
Step-by-Step Fix Guide
Follow these steps in order. Most people resolve F21 at Step 1 or 2.
Before anything else, rule out a temporary glitch. Press Cancel/Drain to attempt a drain cycle. If water drains and the code clears, run a short spin cycle to confirm.
If water does not drain or the code returns immediately, continue to Step 2. Do not skip directly to Step 4 — start with the filter.
The drain filter is located behind a small access panel at the front lower-left of the machine. This filter catches lint, coins, and debris — and clogs are the #1 cause of F21.
- Place a shallow baking dish or tray under the access panel before opening it — water will spill out.
- Open the panel door (usually press and pull, no tools needed).
- Slowly turn the filter cap counter-clockwise about a half turn to release the water gradually into your tray.
- Once flow slows, fully remove the filter cap and pull out the filter.
- Rinse the filter under running water, removing all debris. Use a small brush if needed.
- Inspect the pump cavity with a flashlight for any remaining debris or a stuck sock.
- Reinstall the filter, run a Spin/Drain cycle, and check if F21 clears.
Pull the machine away from the wall and inspect the drain hose — the corrugated hose running from the back of the machine into the standpipe or laundry tub.
- Check for kinks — the hose should have no sharp bends. Straighten any kinks and run a test cycle.
- Check the standpipe insertion depth. The drain hose should enter the standpipe no more than 6 inches (15 cm). If it's pushed in deeper, it can create a siphon that prevents proper draining. Pull it out to the correct depth and use a zip tie to hold it at the rim.
- Disconnect the hose at the standpipe end and blow through it to check for blockages. A clogged hose will resist airflow.
If the filter and hose are clear, the pump motor itself may be failing. Signs of a failing pump include an unusually quiet drain cycle (you can't hear the pump working) or grinding sounds during draining.
- Run a spin cycle and listen at the front lower area of the machine for the pump. A working pump is audible — a low hum or whirring.
- If completely silent, the pump may have failed electrically. To confirm, access the pump (tilt machine back, remove bottom panel) and check that the pump connector wires are seated and not corroded.
- A replacement drain pump for Whirlpool front-loaders (part #W10130913 fits many WFW models) costs $45–$95 online. Installation is DIY-possible with basic tools and YouTube guidance.
The water level pressure sensor tells the control board how much water is in the drum. If this sensor or its air hose is faulty, the board may believe there's still water present even after a complete drain.
- Access the pressure sensor (behind the control panel on most WFW models — consult your model's service manual for exact location).
- Trace the thin rubber air hose from the sensor down to the tub. Check for cracks, splits, or disconnection.
- Gently blow into the sensor hose end — you should hear a click from the sensor. No click may indicate a failed sensor.
- Replacement sensors cost $20–$45. This is a DIY repair if you're comfortable removing the top panel.
🔴 When to Stop and Call a Technician
- Steps 1–4 did not resolve F21 and the machine still won't drain after 2 test cycles
- You can hear the pump running but water is definitely not moving — may indicate a pump impeller failure requiring pump replacement with internal inspection
- You suspect a control board issue (intermittent F21 with no clear drain problem) — board diagnostics require a service meter
- The machine is under manufacturer warranty — DIY repairs may void coverage
A technician visit for F21 on a Whirlpool typically costs $95–$180 for diagnosis + parts depending on the actual cause. If the repair quote exceeds $250 on a machine over 8 years old, consider replacement.
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Preventing F21 From Returning
If a clogged filter was your issue, you have a maintenance habit to build. Front-load washer filters should be cleaned every 2–3 months under normal use, or monthly if you wash pet bedding frequently. Mark your calendar or pair it with another quarterly habit.
Always check pockets before loading — coins, hair ties, and small items are the most common filter culprits. Avoid overfilling the drum. And if you use high-efficiency (HE) detergent but are using the non-HE variety, excess suds can interfere with drain sensor readings and contribute to slow drain detection.
Frequently Asked Questions
Related Whirlpool Washer Error Codes
Disclaimer: This guide is for informational purposes only. ApplianceCodeFix.com is not responsible for any damage that may result from DIY repair attempts. Always disconnect power before opening any appliance. If in doubt, consult a qualified technician.